In our latest webinar, we heard from Maggie Talley and Michelle Gonzales about how they manage a successful Class 5 CRS program in Jefferson Parish, LA, that saves residents over $12 million in insurance premiums annually. They shared best practices and lessons learned, including: techniques for staying on top of record-keeping, preparing for cycle visits, and how to leverage interdepartmental collaboration for maximum credits. Maggie and Michelle also discussed the CRS manual's 2021 addendum and answered questions about funding. You can view the webinar recording below, a PDF copy of the presentation here.
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