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Power Your Disaster Response with Forerunner

June 27, 2025
Meghan Finlayson

If your agency is facing an incoming disaster, or actively recovering from one, here are some ways that Forerunner can help.

Key Features to Power Your Response after a Disaster

  • Household-Level Damage Assessments: Speed up Preliminary Damage Assessments (PDAs) and Substantial Damage Estimates (SDEs) with mobile-responsive tools. Dashboards update in real-time, helping you fast-track substantial damage determinations. Document damage types, add photos, and make accurate damage estimation simple and scalable.
  • Debris Management: Track debris pickups, map locations, and log ticket volumes—automatically generating FEMA-ready records to save you time and reduce manual data entry.
  • Public Infrastructure Damage: Field crews can map and document damage to roads, bridges, and utilities—streamlining Public Assistance (PA) documentation and improving your project visibility.
  • Resident Communication Tools: Use your public-facing Forerunner website and “Get Help” form to collect resident input, automatically generate logs, and stay connected.
    • Public Website Announcements: You can also share banners on the public website with announcements to highlight urgent alerts, guide residents to key resources, and promote critical deadlines. 
    • AI-Powered Letter Generation: Automate letters to residents in Repetitive Loss Areas or those with damage determinations. Customize templates and maintain records by property
    • Public Records and Submissions: Residents can easily report damages using the public website. Submissions are centralized, streamlining record collection and response coordination.
  • Grant Management: Track cost shares, upload compliance documents, and manage project worksheets—all in one place. Stay organized, audit-ready, and stress-free.
  • Mailing Automation: Use Forerunner to generate, send, and track resident mailings. Whether you're communicating digitally or through physical mail, our tools reduce manual effort and help ensure no message slips through the cracks.
  • Temporary User Access: Need to expand your team quickly? We can add temporary users to your account to support disaster response and streamline collaboration.
  • Mobile App: Download maps, work offline, and capture data in real-time from the field -- even in low-connectivity zones.

Beyond core recovery workflows, we offer several additional features to help you stay agile and organized ahead of a disaster:

  • Custom Property Warnings: Set and display flags for properties requiring assessment or eligible for recovery funding, and track progress.

  • Custom Map Imports: Bring in evacuation zones, inspection boundaries, and post-storm maps to visualize risk and response coverage.

  • Custom Post-Disaster Aerial Imagery: Integrate imagery from NOAA or other sources for a comprehensive, unified view.

Ready to Respond, Together

To learn more about how communities used our tools in last year’s hurricane season, you can read our case study with Hernando County, FL

To learn more about these features or how to further customize your Forerunner account, reach out to your Account Executive or Customer Success Manager or contact us at support@withforerunner.com.

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