Automated Mailings

Creating and distributing official letters is a critical component of effective floodplain management -- whether it involves issuing Substantial Damage notifications, sharing inspection outcomes, or providing updates on permit statuses. However, the mailing process can be time-consuming and repetitive.

To streamline this process, Forerunner now offers Automated Mailings, a feature designed to seamlessly integrate into your existing workflows. Leveraging the data already stored in Forerunner, such as property addresses, inspection records, and internal notes, this feature enables the rapid and accurate generation of all letters.

Users can configure custom templates to ensure communications are both consistent and personalized. Once a letter is finalized, Forerunner handles the entire mailing process on your behalf, including printing, stuffing, postage, and delivery -- eliminating the need to manage physical supplies or visit the post office. Forerunner also standardizes addresses and uses professional print processes to ensure reliable delivery and a polished final product.

Each mailing is automatically recorded in a community's Forerunner dashboard, complete with comprehensive metadata, allowing teams to easily track what was sent, when it was sent, and to whom. This process supports robust audit preparation, enhances reporting capabilities, and improves follow-up with residents.

Communities such as Pasco County, FL are already using Automated Mailings to streamline communication and significantly reduce administrative burdens. If your team is seeking a more efficient, integrated approach to managing mailings, this feature is now available within Forerunner.