Hi! We're Forerunner.
We believe that adaptation is a necessity, not a luxury, and communities deserve access to powerful software that helps them plan for the future. The challenge of climate change is complex – it implicates how municipalities plan, manage capital, and communicate to both residents and higher levels of government. Forerunner helps local communities do these things better by empowering them to access, understand, and mobilize local-level flood risk data at scale. Our software is built to be easy-to-use, so that the planners and floodplain managers preparing for our future can focus on the important stuff.
About the position:
We're looking for an energetic Customer Success Associate to join our team. In this position you will be our partner community's internal advocate, helping ensure an excellent Forerunner experience, and gathering feedback on ways that Forerunner can increase our value.
About you:
As a new addition to our team, you will help us spread the word about Forerunner and engage our customers in conversations about how software can help to transform their data and workflows. In general, you might be a good fit if you:
Our team has a lot to offer.
Forerunner is a seed-stage company with an interdisciplinary team. We are motivated by seemingly intractable problems and work hard to support one another.
We're mission-driven. Our mission orients our business strategy and pushes us to work with a sense of urgency. We’re in the weeds -- our entire team spends time engaging with our partners in the field to better understand the real-world problems they face.
We're a small team. As a member of our growing team, you will quickly become an invaluable part of our organization and have a meaningful impact on our business and technical direction. We welcome unique perspectives and backgrounds. Your opinion matters and we hope you'll share it.
We're a remote-first organization, with offices in San Francisco and Portland, ME. Many members of our team work remotely, but we have small offices in San Francisco and Portland, ME. We offer schedule flexibility for all of our employees and ask for accountability in return.
We want you to be happy and healthy. Forerunner offers competitive compensation, health/vision/dental coverage, and commuter benefits. We also have a quarterly wellness reimbursement so that you can have flexibility in defining what “health” means to you.
We look forward to meeting you. To apply or ask questions, shoot us a message at jobs@withforerunner.com!
Forerunner is an equal opportunity employer committed to embracing diversity and the perspectives of individuals from all backgrounds.
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