Collaborative Messaging

Forerunner’s Collaborative Messaging feature improves coordination by giving internal staff and logged-in public users a dedicated space to communicate directly on each record.

From correcting missing details to clarifying next steps, comments keeps conversations organized, visible, and tied to the exact record they reference - reducing email back-and-forth and making it easier to maintain a clear audit trail.

Each record now includes a Comments tab where internal and public users can ask questions, provide updates, and share supporting information. With dialogue centralized in Forerunner, teams can resolve issues faster and move submissions through review with greater transparency and consistency.

By bringing communication into the same platform where documentation lives, Forerunner helps communities strengthen collaboration and keep processes moving.